Privacy Policy
Last Updated May 29, 2024
Introduction
Catchdata ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://secure.catchdata.com.au (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Personal Data
- Identification Data: Name, email address, phone number, and other contact details.
- Demographic Data: Age, gender, interests, preferences, and feedback.
Technical Data
- Usage Data: Information about how you use our website, products, and services.
- Device Data: Information about the device you use to access our website, including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use.
Transaction Data
- Details about payments to and from you and other details of products and services you have purchased from us.
Marketing and Communications Data
- Your preferences in receiving marketing from us and your communication preferences.
How We Collect Your Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Site.
- To improve, personalise, and expand our Site.
- To understand and analyse how you use our Site.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To send you emails.
- To find and prevent fraud.
- To comply with legal obligations.
Data Sharing and Disclosure
We do not share or disclose your personal information to third parties except as follows:
- Service Providers: We may share your personal information with service providers to monitor and analyse the use of our Site, to contact you.
- Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, misuse, unauthorized access, alteration, and disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: admin@catchdata.com.au
By visiting this page on our website: https://secure.catchdata.com.au
This Privacy Policy was created with reference to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).